Frequently Asked Questions
- ARE MICAS NATURAL?
Color additives are regulated by the FDA, why?
This assures that color additives are safe for use. To read about FDA regulations regarding color additives in bath bombs and cosmetics, read Joanna's blog post here.
- Do you have Batch Certified dyes and lakes?
Yes we do! All single color dyes and lakes need to be batch certified in order for them to be legally used in cosmetics (bath bombs are considered a cosmetic). We have been approved by the FDA as a rebatch facility and all our single color dyes and lakes are lab tested and approved by the FDA labs. Dye or lake mixtures, however, do not need to be batch certified. They are exempt from regulation by the FDA as long as the mixture is comprised of colors already regulated with FDA certified lot numbers. If you do need the lot numbers for the dyes or lakes within a mixture, you can find them listed on the individual product page of the mixture.
- What is your Turnaround Time (TAT) ?
Our TAT is 1-3 business days from the time we begin processing your order until it's shipped out. In the event we are experiencing an increased volume of orders, our TAT may increase a few days.
Can I only use the mica colors for soaps, or can I also use them in other bath and body products?
All of our micas can be used in soap. There are a handful of micas that don't perform well, but if you stick to the Soap Stable Mica section, your choices are all stable for CP soap. The Neon pigments are only soap safe and should not be used on leave-on products. We do not recommend using micas in shampoos as they will separate. Each product page states what the safety applications are and should be reviewed before purchasing. We also have a Material Data Safety Sheet that you should review before purchase and all MSDS documents are located in the footer of this website.
Why does shipping seem high sometimes?
The best thing to do is place your order with us and choose your shipping method to see how much it will cost. That being said, the shipping calculator on our current website occasionally tabulates charges incorrectly, especially for International shipments. We would like to assure our online customers that we will manually adjust your shipping charges if you have been overcharged. I hope that helps!!
Can I use your mica in BATH BOMBS?
Most of our micas can be used in bath bombs. Each product's listing includes the safety applications for that product. They are ingredients that can not, according to the FDA, such as chromium green oxide and ultramarine blue. To check the safety and legality of specific ingredients for cosmetics (bath bombs are included), go to the FDA website to check.
If you are using micas or other oil soluble color, you must use polysorbate 80 at approximately 2% in your liquid stage to properly disperse your colors in the bath. It should eliminate the "tub ring" or floating mica that can occur if you don't incorporate it in your recipe.
Are all your micas VEGAN? Do you or any of the manufacturers you work with test on animals?
Our micas contain no animal products and have not been tested on animals, either by us or by our suppliers. We require Declarations from all our suppliers. Please read our Animal Cruelty Statement here.
How much comes in a mica or neon sample jar?
Our mica samples come in jars and never little bags. They weigh 1/4 ounce.
- How do I mix mica to color my soap or scrub?
You can mix it directly into your soap batter or sugar scrub recipe, but we recommend premixing in oil first to eliminate the possibility of clumping in your recipe (although mica rarely clumps): Use a cup to mix your mica powder and oil. Measure your mica powder into the cup along with the same ratio (or a tiny bit more) of a carrier oil you already use in your recipe. In short:
Mix 1 part mica powder to 1- 1½ parts oil. Mix thoroughly with a small spatula, craft stick or mini mixer until all clumps are blended. It helps to push the lumps to the sides of your container to release the pockets of trapped dry powder. Once blended entirely, add the mixed colorant to the oil or once you’ve reached trace (in cold process soap).
If you use melt and pour soap base, mix mica either with 90% isopropyl alcohol or vegetable glycerin before mixing into the soap base. Many people add the mica directly into the soap base, but we recommend pre-mixing first to ensure it is fully clump-free.
Do you have a “true red mica”?
We have created what we think is the perfect true red, by combining three colorants in equal parts that you mix yourself. 1 part Voodoo mica, one part Spicy Tomato mica and 1 part Brazen Hussy pigment. They come in a set (3 products per set) that you can purchase here: https://www.madmicas.com/collections/all-micas/products/true-red-color-set
This set includes Brazen Hussy which is a pigment that is only approved for soaps only.
- Sometimes I get a gift bag in my orders and sometimes just a sample. Why don't get a gift bag every time?
- What about child labor and fair and ethical employee practices among suppliers?
We have a genuine commitment to social responsibility and ethical business practices. While we purchase our colors and supplies from all over the world including from here in the U.S., we know that other countries have different regulations and practices. We pre-screen all of our manufacturers and suppliers and require declarations stating there are no children employed (monetarily or otherwise) by the company or any contractors of that company whatsoever. We further require declarations of safe and healthy working environments for their employees.
We hope by requiring these declarations, we ensure that we are supporting safe, healthy working conditions, as well as children's rights and well being.
What happens if an item I just ordered is Out of Stock (OOS) ?
If an item is out of stock, and it's on your paid order, we will reach out to you immediately, create a back-order statement for the item, ship the remaining items in your order. Back orders will be shipped immediately after we receive it and we’ll ship it at no cost to you. If you wish to receive a credit instead of the back-ordered item, please let us know as soon as possible and we will credit your Account.
Why should I create an account?
Creating an account of your own is cool. Why? It gets you the inside scoop on all things Mad Oils, including getting the scoop on savings and new items. Be the first to know!
Why do you need my email and phone number?
We strongly believe in a person’s right to privacy. We enjoy our personal freedoms, and you deserve to trust your suppliers, so we promise that we will never share, release or sell your personal information to ANYONE and we have security measures in place to insure against any unauthorized use of your information. We also will not bombard you with annoying emails but, we may need to get in touch with you regarding your order and emailing or phoning you are the only ways to contact you.
Where are you located?
Our warehouse and offices are located in Riviera Beach, Florida. Our address is listed on our contact page.
- Can we come visit?
Sadly, we can’t allow visitors inside our warehouse, but we do offer Curbside Pickup (and your shipping will be refunded if you pick up your order!). Call and set up a time to pick up your order at least 24 hours after you speak to a Mad Oils Customer Service Agent.