Shipping Protection Details
Mad Micas Shipping Protection is offered to orders shipped within the United States only. Shipping Protection protects your purchase should anything happen to the package in transit. If it's lost, stolen, damaged (even partially), or just in an infinite tracking loop that never seems to get to you, you're covered.
Here's how it works. If you select Shipping Protection from the shopping cart during checkout, and you are shipping your order domestically, you're covered. If anything happens to your package, including being stolen from your porch, just notify us with the pertinent information as well as your order number.
If you know that your order was stolen, your claim is processed immediately. If it's lost in the mail or marked delivered (but hasn't been), there's a five day wait before processing the claim to allow it time to turn up; in the vast majority of cases it does. We do request that you check with family members and neighbors to make sure someone doesn't already have it.
Once the claim is processed, a replacement order is packed and shipped out to you at our expense immediately.
It's that simple. No claim forms, no waiting for a refund, no trying to convince anyone that it's really gone. You tell us what happened and we replace it.
We think the price is right, too. It costs a flat fee of just 98 cents per package, no matter how valuable your order is.
We care about you, and we care about you getting your products. We hope that this insurance provides just a bit more peace of mind that your package will get to you safely.