FAQ General Questions

Where are you located?

Our warehouse and offices are located in Delray Beach. Our contact information is listed on our contact page.

Can we come visit?

We are sorry, but we are closed to the public.

Why should I create an account?

Creating an account on the Mad Micas site allows you to check past orders, track current orders, and reprint all invoices from all of your orders.

Creating an account will NOT result in us storing your payment information, and is not related to subscribing to the newsletter, which is done separately.

You can request complete deletion of all customer data by contacting us.

Why do you need my email and phone number?

We strongly believe in a person’s right to privacy.

You deserve to trust your suppliers, so we promise that we will never share, release or sell your personal information to anyone (unless required by law).

We use your email and phone number only to contact you about your order. If you have subscribed to the newsletter, we use your email address for that, as well.

You can request complete deletion of all customer data by contacting us.

Why isn't my question on this FAQ?

We don't know - but if you get in touch with us, we'll be happy to answer it (and add it to the FAQ!)