Mad Micas Coronavirus Statement
In light of the extraordinary situation we all find ourselves in, we felt that it was important to let our customers know what we are doing in response to the coronavirus pandemic.
First and foremost, our priority is to protect the health of our employees and our customers. While we have always had strict policies in place to maintain product integrity, including regularly cleaning and disinfecting all worksurfaces and requiring the use of gloves, masks and hair nets when handling product, we have now expanded our procedures to included cleaning and disinfecting commonly touched surfaces such as door handles, phones, light switches, computers, countertops and worktables.
We have also instituted strict handwashing requirements for all employees upon entering the building, as well as regularly throughout the day, and social distancing has become standard in our facility. Daily meetings are held with employees to advise them of the latest CDC and government guidance and ensure that they are all in compliance, and we have closed our showroom to visitors and suspended local pickups until further notice.
If any employee shows signs of illness, they will be told to remain at home until they are healthy. Coming to work and “powering through” is not acceptable; we have decided to compensate hourly workers if they are required to stay at home so that they will not feel compelled to show up for budgetary reasons.
It is important to note that we have already seen some disruption in mail service. While the USPS has assured us this will not be an ongoing issue, we simply do not know what effect this may have on our shipping times. Please understand that between issues like those that are beyond our control, and the additional cleaning, disinfecting and staff policies in place, there may be some delay in getting your order out in as timely a fashion as we are all used to. Be assured that we are doing everything we can to minimize delays.
Finally, we want to say to all of you how much your continued support means to us at Mad Micas. We are doing everything we can to both stay safe and keep your orders shipping out. We urge you to heed the advice of the CDC and local authorities and take every precaution necessary to safeguard yourselves and your families.
Be kind to each other, be safe, and stay healthy!