News

Mad Oils Fragrance Oil (MOFO) Event - Schedule & Rules, Feb 2017 February 10 2017

As you may already know, Mad Oils has changed the way we offer fragrance oil sales and availability.  We now offer 25 lb. drums of fragrance all year round, but we are offering 4 ounce and 16 ounce sizes of these fragrances during MOFO Events.

Our first event is coming quickly!  

FEBRUARY 15, 16 & 17:  

Our MOFO Event will begin by 9 am  Eastern Time (we are located in Florida, USA) on Wednesday, Feb.15th.  

The fragrance oils will be open for purchase in the 4 oz and 16 oz sizes.  Do not panic!  You can order as many or as few fragrances as your heart desires in those sizes.  They will not run out! 

Please make sure you have added all fragrances you want before finalizing your order. This Event will generate a large volume of orders, and for this reason, we will not be able to refund any shipping of multiple orders.  If you forget to add a fragrance to your order, and need to make an additional order, shipping charges will not be refunded. We can not combine order requests or shipping refund requests. We are still offering free shipping on orders over $99.

At 9 pm, on Feb.17th, the fragrance offerings in those sizes will be removed. We will then calculate orders and obtain the fragrances from our manufacturers on Monday February 20th. Once the fragrances arrive from our manufacturers in-house, we will bottle and ship the fragrances you purchased in a timely fashion.  This will take anywhere from 10-15 business days from the time we calculate the orders on the 20th until the time that we ship them to you.  Please also consider shipping times to your location.  If you are on the west coast of the U.S., it may take 5-7 business days after we ship your order to arrive to you if we ship via FedEx Ground or Home Delivery.

Because of this atypical turnaround, we highly suggest you do not order any other items, such as micas, additives, containers, etc. in the same order, unless you are willing to wait for these items until your fragrances are shipped.  We will not be shipping any items in an order that contains fragrances before the fragrances are ready to ship to you.  To avoid waiting on micas or other items you need, please place a separate order.

We will be conducting business as usual, so in the event you want to order additional items, stock up on colors or glitter spray pumps, or anything else we carry, please place a separate order and those will be shipped as soon as they are processed.  Our normal turnaround time is between 1-3 business days, but may be delayed depending on the volume of orders we have at the time.

We have set this MOFO Event up to be convenient for you to obtain smaller sizes of our fragrances a few times a year and we intend to process and ship your orders with speed and grace.  We understand the turnaround schedule isn't ideal, but this is how we have set it up for the time being.  We hope it works for you and that future MOFO Events can assist you in succeeding to plan ahead and make sound business decisions.

Thank you for your patience as we all experience the MOFO Event for the first time. Happy scenting!

 

xo Jo and Karyn